Careers

Sales Engineer - Remote

USA

About The Position

Artificial intelligence lies at the core of the fourth Industrial Revolution. Advanced technologies such as AI are impacting humankind more than ever before. Our mission is to enable AI developers and engineers to focus on what they do best - solving our world’s most complex problems. At the same time, we at Deci challenge ourselves with how to enable more and more of these machine learning and deep learning models to fully perform in production and fulfill their true potential.

At Deci, we took an innovative approach to this challenge, using AI itself to craft the next generation of deep learning. We developed an algorithmic-first approach, focused on improving the efficacy of AI algorithms, delivering to our customers models that outperform the advantages of any other hardware or software optimization technologies.

As a Sales Engineer working remotely, you will be the primary technical liaison to our prospective clients during sales as well as key customer accounts. You will be responsible for delivering the technical win and product fit during evaluation and onboarding of the Deci platform. It is critical for this role to build customer trust in our platform which will aid the sales and customer success organizations. You will lead the technical pre-sales relationship, demonstrate the product, anticipate concerns, and offer creative solutions to customer problems. You will also be responsible for providing feedback to product and engineering on key customer pain points and requirements that would inform the future roadmap.

The role requires someone who is both highly technical and a skilled relationship builder. You should be equally comfortable painting a vision of the technical possibilities of the platform with a C-level exec and whiteboarding workflows with customer’s data science and DevOps teams.

You will be working with a global team (presences in the US, Israel, and EU) – so some flexibility with work hours is required.

Requirements

  • Bachelor's degree in Computer Science or a related engineering field, or equivalent practical experience.
  • 3+ years of experience with applied machine learning and software engineering
  • Quick learner, self-starter, and comfortable working with ambiguity
  • Deep and demonstrable knowledge of Python and ML frameworks such as Keras, PyTorch, Tensorflow
  • Ability to understand the workflow and tools used by data scientists
  • Excellent communicator and presenter; able to win the confidence of a technical audience and simplify messaging
  • Experience building production-grade ML systems and taking ML models to production is a plus

Responsibilities

  • Partner with Sales during the sales cycle and enable prospects to understand the benefits of leveraging the platform
  • Lead technical demonstrations and support sales evaluations of the Deci platform
  • Work to qualify business opportunities and identify key customer technical objections. Develop the strategy to resolve technical impediments during the sales cycle.
  • Gather technical requirements from prospective clients and mapping the platform to the prospective clients’ unique requirements
  • Build a technical rollout plan to drive adoption and support customer success (roughly 15% of time) as needed through all phases of customer engagements
  • Partner with Marketing to deliver tutorials, blog posts, sample code, and presentations adapted for technical, business, and executive partners
  • Partner with Product and Engineering to provide customer and market feedback to help define product roadmap

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